COLLECTION OF PERSONAL INFORMATION
The categories of personal information we collect and the sources from which we collect it depend on your interactions with us and are described in more detail below.
PERSONAL INFORMATION YOU PROVIDE DIRECTLY TO US
We collect personal information directly from you, including when you make a purchase through a Merchant’s website, online service or in-person point of sale system (each, a “Merchant Store”); create an online account and profile through the Shopper Services; subscribe to receive our emails or inquire about Shopper Services; place an order or make a return from our website; contact us to request assistance or provide feedback, including correspondence with customer service; participate in a marketing survey, promotion, or event; and interact with us on social media, including by posting content and tagging us. The types of personal information we collect directly from you may include your name, email address, postal address, account information (such as account password and username), your donation preferences (such as when you set your favorite cause/s) and any other information you choose to provide.
If you make a donation or purchase using our platform, we work with a third-party payment processor to collect and process your payment information.
PERSONAL INFORMATION WE COLLECT AUTOMATICALLY
We automatically collect personal information when you access and use the Shopper Services, including:
- Device and Usage Information: We collect information about how you access and use our Services, including device information, such as your browser type, hardware model, operating system version, IP address, unique device identifiers, and language settings. We also collect information about your activity on the Shopper Services, such as your access times, pages viewed, search results, the routes by which you access the Shopper Services, and your use of any hyperlinks available within the Shopper Services.
- Transaction Information: When you make a purchase or a donation on the Shopper Services, we collect information about the transaction, including products you purchased, the purchase and donation price, and the date and location of the transaction.
- Information collected via cookies, web beacons, and other tracking technologies: We (and those that perform work for us) use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior, purchase behavior, and other engagement with our Shopper Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of the Shopper Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on the Shopper Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. See the "Targeted Advertising and Analytics" and "Your Rights and Choices" sections below for further information.
We collect personal information automatically via ShoppingGives’ platform integration with Merchant Stores, including:
- Device and Usage Information: We collect information about (i) how you access and use the Merchant Store, including device information, such as your browser type, hardware model, operating system version, IP address, unique device identifiers, and language settings; and (ii) your online activity on the Merchant Store, such as your access times, pages viewed, the routes by which you access the Merchant Store, products added to cart, and discounts used and if you completed your checkout experience.
- Transaction Information: We collect information about your transactions on the Merchant Store, including products or services you purchased from the Merchant, donations made in connection with purchases, the purchase price and donation amount, and the date and location of the transaction.
ADDITIONAL PERSONAL INFORMATION WE COLLECT FROM OTHER SOURCES
We may collect additional personal information about you from other sources. For example, we may collect historical information from Merchants and Charities about your past transactions and behavior, which may include the same Device and Usage Information and Transaction Information described above, as well as email address associated with the transactions.
PERSONAL INFORMATION WE DERIVE
We may derive information or draw inferences about you based on the information we collect. For example, we may infer that you are interested in donating to certain types of charities based on your purchasing behavior in connection with the Shopper Services or Merchant Stores.